API Change: Improvements to the Organization and Group APIs

Upcoming change in how the group and organization APIs work. Today, when you request an XML/JSON representation of an organization or a group, the result will inline the members of that record. This is unfortunate for a series of reasons.

With the upcoming change, we will stop inlining the members. If you do not rely on those for an organization or group, then nothing changes. If you do rely on the members being present, then you can change to iterating the members as a nested resource - this works today. 

The API documentation has been updated to reflect this and you can read about the details for organizations and groups.

The change will take place no sooner than Thursday the 2nd of June.

Thanks,

Zendesk Engineering